Keravive Scalp Hydrafacial

Cancellation Policy

LATE ARRIVALS It is best to arrive 10 minutes before your scheduled start time. If you arrive later than the scheduled start time we still have to end your treatment on the initial scheduled end time. Please keep in mind that you will be charged for the cost of the initial scheduled appointment. In order to get the most of your treatments by us, please be on time! CANCELLATIONS/RESCHEDULING Your appointment is very important to us. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours notice prior to your scheduled appointment time for cancellations or rescheduling of appointments; 48 hours notice is required to cancel or reschedule groups of three or more appointments, 72 hours notice required to cancel or reschedule the G Halo Esthetics & Beauty. Please notify us by e-mail if your cancellation is outside of our normal business hours or you’re unable to reach us by phone: Erika.pelaez5@gmail.com ANY APPOINTMENTS CANCELLED/RESCHEDULED OR CHANGED WITHOUT POLICY’S HOURS’ NOTICE WILL RESULT IN A CHARGE EQUAL TO 50% OF THE RESERVED SERVICE AMOUNT. ALL “NO SHOWS” WILL BE CHARGED 100% OF THE RESERVED SERVICE AMOUNT. We recognize the time of our clients and therapist is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Please remember that it is your responsibility to remember your appointment dates and times in order to prevent any missed appointments which result in a cancellation fee. Not receiving an electronic notification of your appointments from us is not sufficient reason to miss an appointment if the original confirmation notification was received timely. It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or weather that requires you or us to have to cancel or be closed during regular business hours, we will reschedule your existing appointment and no discount or rescheduling fee will apply. SICK OR FEELING UNWELL If you are sick or under the weather, please let us know so we can reschedule your appointment. Getting a facial while sick is not recommended and in some cases can make you feel worse.

Contact Details

• 178 Mt Bethel Rd, Warren, NJ, USA

  +19089564743

  erika.pelaez5@gmail.com